We warrant all products to be free of defects in material or craftsmanship for a period of two (2) year from the date of purchase on the Site.
If a product fails due to defects in craftsmanship or materials, within the warranty period, we will repair or replace the product free of charge. Be aware that this warranty is limited to the original purchaser only.
The warranty does not apply to ordinary wear and tear of the products, nor in the event of abuse, neglect, carelessness, using the product in any way other than is intended, replacement with any part or accessory other than original parts and products, or any attempt of repair or modification unless expressly permitted in writing by Mai Bags. Corrosion and deterioration caused by material fatigue after extended use is not covered by the warranty. Damage due to wear and tear, misuse or neglect, will not be covered under this warranty.
Please contact us via firstname.lastname@example.org or fill out the contact form if you want to report a warranty case.